I see “Sorry your browser is not Java enabled”
Web browsers may display a notification if they require Java to display content, but Java is not enabled or installed. The notification may say, Sorry your browser is not Java enabled, or something similar. It is possible that Java is not installed on your computer. You may need to install Java first in order to enable it. To troubleshoot the issue, please follow the steps below:
Step 1. Enable Java
Be certain that you are using the latest Java version. For information specific to your favorite web browser, please see our articles about how to enable Java in:
Step 2. Set which web browsers should use Java
Select which browser installation(s) on your computer should use the latest Java version you installed. Click the Start button on your computer, and click All Programs (on Windows 7) or All apps (on Windows 10). Find Java in the list of programs (which may also say Java (32-bit) or Java (64-bit)).
Double-click Java to launch the Java Control Panel in a new window (on Windows 10, click Configure Java under Java in the apps list). In the Advanced tab, scroll to the Default Java for browsers section, and make certain to check each check box.
Step 3. Modify the Trusted sites security level
View the Trusted sites list in Internet Explorer (under the Tools menu -> Internet Options -> Security tab).
Try setting the security level for your Trusted sites list to Low. Next, click the Sites button to add the web site domain name for the location of the Java content. You may need to add “*.domain-name.com” (i.e. use the actual domain name for the location of the Java content in place of “domain-name”) to your Trusted sites list. The “*” is a wildcard variable, which means that the setting applies to all host names and sub-domains under that top-level domain.
Step 4. Try an alternate web browser
Use an alternate web browser to visit the web page that contains the Java content. Alternative web browsers include Chrome, Firefox, Torch, Opera and Safari. If you are able to load the Java content in an alternate web browser without issue, then the cause may be an Internet Explorer security setting. Information about configuring Security Settings in Internet Explorer (the settings are identical for Internet Explorer version 6 through 11), please visit:
Step 5. Enable the Java Plug-in
Check to see if the Java Plug-in is set to Enabled In Internet Explorer. Open an Internet Explorer browser window, pull down the Tools file menu, and click “Internet options“. Click the Programs tab, the click the “Manage Add-ons” button. In the Manage Add-ons window, scroll down to the “Show:” menu, and select “All add-ons“.
Locate Java Plug-In….. in the list, right-click on it, and see if it is set it to Enable. If it is set to Disabled, right-click on it, and choose Enable from the drop-down menu.
Once you have enabled Java, close the Manage Add-ons window, close the Internet options dialog, and completely exit out of your web browser to close ALL open web browser tabs and windows. Relaunch Internet Explorer so the change takes effect.
If you see “Sorry, your browser is not Java enabled”, you can change that. Here’s how: http://t.co/Xn5OcoeTOO
— Tech Help KB (@techhelpkb) December 12, 2014