Last updated: April 19, 2016
Java applications do not load even though I have the latest Java version
If Java applications do not load, or are blocked, in Internet Explorer, don’t despair. The following steps will guide you toward resolving the issue so you can load the Java content you want in your web browser of choice.
1. Confirm that you really have the latest Java version installed on your computer.
2. Be certain that the Java Plug-in is Enabled in Internet Explorer. Open an Internet Explorer browser window, pull down the Tools file menu, and click Manage add-ons. In the window that loads, choose to Show: All add-ons. In the list that displays, click “Java Plug-in 1.X.0_XX” (choose the latest Java version that displays in the list). If the Java Plug-in is not already enabled, select the plug-in from the list, then click the Enable button at the base of the window.
3. Specify which browser installation on your computer should use the latest Java version that you installed. Click the computer’s Start button, and open Control Panel. Double-click Java to open the Java Control Panel. Under the Advanced tab, see the Default Java for browsers option, and make sure that each check box is checked.
4. Visit the web page that contains the Java content using an alternate web browser such as Firefox, Chrome, Opera or Safari. If you are able to load the Java content in an alternate web browser without issue, then the issue is likely caused by an Internet Explorer security setting. Security settings in Internet Explorer are located under Tools -> Internet options -> Security tab. The security settings allow you to customize the manner in which Internet Explorer automatically protects your computer from potentially harmful content. It is possible that the Java content you want to run is simply blocked by the default security settings. You may adjust those security settings to fit your own needs.
5. If adjusting the security settings still does not allow you to load the Java content, try adding the web site domain name where the Java content is located to your Internet Explorer “Trusted sites” list (Tools menu -> Internet Options -> Security tab -> Trusted sites). Set the security level for your Trusted sites list to Low. Obviously, you should consider the actual trustworthiness of any web site prior to adding it to the list rather than just arbitrarily adding sites. Once you have added the web site, reload the web page in your web browser to see if the Java content loads.
Thank you for visiting Tech Help Knowledgebase to learn why Java applications do not load.