Last updated: August 21, 2018
If Google Chrome is not acting like its usual self, Google offers a free clean-up tool that may set things right. The Chrome Cleanup Tool is an application for Windows (Windows 10, 8.1, 8 and 7) that scans your computer for software that could cause problems, and then removes it. If your Chrome issues include crashes, unwanted toolbars and start pages, unusual advertisements — anything you’re not accustomed to — running the Chrome Cleanup Tool could help return Chrome to normal operation.
The fast and easy process has two parts. The first part searches for and then removes programs if it locates any. The second part involves resetting features in Chrome that could be problematic. Those features include the reset of your startup page, new tab page, search engine, and any tabs you may have pinned. A reset will disable extensions and clear temporary files too. You will have an opportunity to cancel out of the reset before it starts. However, if you proceed with it, you may want to make a note or take a screenshot of those features that will reset so you can restore them later. Note that your bookmarks, history, and saved passwords will not be reset.
Save, Run, Clean, Reset
Step 1. Download Chrome Cleanup Tool
Visit the Chrome Cleanup Tool webpage. Click the blue Download now button, and accept the terms of service.
Step 2. Run Chrome Cleanup Tool
In the lower-left corner of the window, click the up-arrow and choose Open, or click on chrome_cleanup_tool.exe. If you see the User Account Control prompt, input your administrator password to continue.
Step 3. Wait for program search
Chrome Cleanup Tool searches for programs. Once completed, click Continue.
Step 4. Reset Chrome
To reset Chrome, click the RESET button. Be sure to read the notation in the dialog about which features reset. If you do not want to proceed, click CANCEL instead.
Step 5. Re-enable Extensions
Close all of the Chrome windows, then relaunch Chrome. When you reset Chrome, it disabled all extensions. To re-enable the extensions you would like to use, click the Customize and control Google Chrome button (three-dot button), and click More tools > Extensions.
Check the Enable box for the extensions you would like to re-enable.
Hopefully, Chrome returns to normal operation with the previous issues remedied. Note that the chrome_cleanup_tool.exe file automatically deletes after it runs. If you need to clean up and reset Google Chrome again, re-visit the Chrome Cleanup Tool webpage to download it.
Thank you for visiting Tech Help Knowledgebase to learn how to clean up and reset Google Chrome.